67:59 minutes
What a ridiculous amount of time to be on the phone with customer service. After being placed on hold for the FOURTH time I finally hung up because I was not feeling like a nice person, and the next person to speak to me would not deserve the treatment I would be giving them. I can't tell you how frustrated I have become with AT&T. I just might have to write a letter next time because I can't stand the thought of ever calling them again.
4 comments:
Whew! Glad I wasn't on the line next :) Hope it helped to vent on your blog about it.
That's how I've always felt about phone companies. I've had too many bad experiences.
Ugh. I cannot even imagine how you kept your patience for that long.
I'm impressed you waited that long! Confession: My shining moments are when you wait that long & then can't even understand the person on the other end!
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